Veterinary ReceptionistBulger Veterinary Hospital is hiring a full-time Veterinary Receptionist to join our team in Lawrence, Massachusetts. This role is ideal for a client-focused professional who enjoys helping pets and their families while supporting a collaborative veterinary hospital environment. As a Veterinary Receptionist at Bulger, you'll be one of the first points of contact for our clients and patients.Compensation: $18–$22 per hour, based on experience and skillsetFull-Time Benefits:Continuing Education & Uniform Allowance + Free VetBloom access (RACE-approved CE)CVT/LVT/RVT license reimbursementRECOVER Training for advanced CPR skillsVeterinary Technician Education Sponsorships + VTNE reimbursement + VTS Support16-Week VTNE Study GroupProfessional Development AssistanceGenerous PTO + Paid HolidaysEmployee Referral Bonuses + Employee Pet DiscountAccess exclusive financial benefits to help you save on student loans, mortgages, and personal loansNVA Pet Resort Discount + Pet Insurance DiscountMedical, Dental, Vision + HSA/FSA OptionsInsurance Options: Life and AD&D + Short & Long-Term Disability + Critical Illness + Accident + Hospital Indemnity401(k) with employer matchEmployee Assistance ProgramSchedule:Full-time; Four 9-hour shifts per weekIncludes one weekend shift each weekAbout the Role:Welcome clients and patients while providing a warm, professional experiencePrepare and review electronic medical recordsAssist with appointment scheduling and general client communicationAnswer incoming phone calls and direct inquiries appropriatelyProcess payments and assist with financial transactionsSupport medication fulfillment with attention to detailProvide compassionate support to clients during urgent and end-of-life situationsMaintain accurate documentation and communication across departmentsQualifications:Passionate about delivering outstanding client serviceFriendly, professional, and welcoming in a fast-paced environmentStrong communicators with excellent organizational skillsAble to multitask while maintaining attention to detailComfortable working collaboratively with multiple departments and medical teamsFlexible with scheduling, including weekends and occasional holidaysFluent English speaking and reading skills requiredPreferred Experience:Veterinary reception experienceMedical secretary experienceCustomer service or hospitality experienceAbout Bulger Veterinary Hospital:Bulger Veterinary Hospital is a multi-specialty and emergency veterinary hospital serving pets and families throughout Massachusetts and southern New Hampshire. Our hospital offers advanced diagnostics, specialty medicine, surgery, emergency and critical care, and collaborative treatment planning across services.
We are committed to helping veterinary technicians continue growing their skills while practicing high-quality medicine in a supportive team environment.Surrounding Areas:Lawrence, MA & Andover, MANorth Andover, MA & Methuen, MAHaverhill, MA & Lowell, MADracut, MA & Tewksbury, MASalem, NH & Windham, NHNashua, NH & Derry, NHManchester, NH & Boston North Shore communitiesMany of our team members commute from surrounding areas throughout the Merrimack Valley, Greater Boston, and southern New Hampshire. Considering Relocating? Great talent can come from anywhere, and we welcome candidates who are considering a move. Whether you're relocating from another city, another state, or across the country, our Talent Acquisition team is here to support you throughout the hiring process and answer questions about the role, the hospital, and the surrounding community.About Ethos Veterinary Health:Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.
Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You'll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery. Here, mentorship is a two-way street. You'll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.
At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.Equal Opportunity Employer:Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.