Veterinary Receptionist - Fisherville, KY

Client Care Specialist / Veterinary ReceptionistElk Creek Animal Hospital is Hiring a Client Care Specialist!Position DetailsRole: Client Care Specialist / Veterinary ReceptionistStatus: Full-TimeSalary: Negotiable and based on experienceSchedule: 4x10-hour shifts. Rotating Saturdays (8 am - noon). Closed Thursdays.Benefits HighlightsFinancial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonusesWellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discountsProfessional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowanceLifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance ProgramLooking for a Client Care Role Where You Can Make a Difference Every Day?Elk Creek Animal Hospital is seeking a Client Care Specialist to join our exceptional team.

If you have a passion for animals, enjoy helping people, and thrive in a collaborative environment, we'd love to meet you.We are more than a group of compassionate veterinary professionals—we are a supportive team that believes in working together to provide outstanding patient care and exceptional client service. Every interaction matters, and our Client Care Specialists play a critical role in creating a welcoming, positive experience for both pets and their people.Why Our Client Care Specialists Love Elk Creek Animal HospitalSupportive and collaborative team cultureOpportunities for professional growth and developmentMeaningful work helping pets and the people who love themLeadership that values communication, teamwork, and employee successA positive environment where your contributions are appreciatedA workplace focused on compassion, respect, and exceptional serviceWhat You'll DoWelcome clients and patients with warmth and professionalismAnswer phones and assist clients with scheduling appointmentsSupport patient check-in and check-out processesCommunicate hospital services, policies, and recommendations clearlyProcess payments and maintain accurate client recordsAssist with client questions and provide exceptional customer serviceSupport daily hospital operations and front desk workflowHelp create a positive experience for every client and patient visitWhat Our Client Care Specialists BringPassion for customer service and animal careExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesPositive attitude and team-oriented mindsetAttention to detail and commitment to accuracyAbility to remain calm and professional in a fast-paced environmentPrevious veterinary or customer service experience is a plusBenefits You Can't BeatFinancial BenefitsA flexible approach to compensation that will reflect your skillset and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account (full-time only)529 Savings PlanTuition Support Program (full-time only)Referral bonus programWellness BenefitsHealth Insurance, including medical, dental, and vision (full-time only)Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.Sick Time / Paid Time OffFree/discounted lab work for all employee petsPet discounts on services and productsPet food discount programWorkplace BenefitsQuarterly Team Rewards Bonus ProgramProfessional development opportunitiesContinuing education allowanceUniform allowanceLifestyle BenefitsSix paid holidays (full-time only)Employee Assistance ProgramEmployee discount programJoin Our Team!We cannot wait to tell you more.

Apply today and discover what makes Elk Creek Animal Hospital such a rewarding place to build your career.Diversity, equity, and inclusion are core values at Elk Creek Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world.

That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.