Veterinary Receptionist/Customer Service Representative

Veterinary Receptionist/Client Service RepresentativeBellevue Animal Hospital is seeking an outgoing Veterinary Receptionist/Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.Schedule and compensation:Compensation: $20-24 per hour, for each hour workedThis is a full-time position, with a flexible schedule and availability needed Monday-Saturday with Saturdays being rotating.Full-time Benefits Package*:Health package: Medical, dental, and vision insuranceLife insurance and disabilityEmployee Assistance Program (EAP)401k with company matchPaid time off in accordance with site policy and applicable lawPersonal pet discountUniform allowance*Part-time team members may be eligible for limited benefits in accordance with company policy and state lawMinimum qualifications and skill set:2+ years of experience in a customer service, reception, or client-facing rolePrevious veterinary receptionist or healthcare-related front-desk experience preferredProficiency in the following skills:Ability to manage a multi-phone line system while assisting in-person clientsExceptional verbal and written communication skillsAbility to provide compassionate, professional service to clients during both routine and emotionally sensitive situationsStrong organizational and time management skillsExperience scheduling appointments and coordinating calendars preferredAbility to accurately process payments and maintain financial recordsPositive attitude and willingness to collaborate with a teamAbility to remain calm, professional and solution-oriented during busy periodsWhy choose Bellevue?Bellevue Animal Hospital is a seven-doctor, general practice that has been serving Eastside dogs and cats since 1955.

We recently moved into a beautiful, larger location that is fully renovated. We've provided generations of pets individualized care, from wellness exams and dental care to surgery, ultrasound, laser therapy, nutritional counseling, and more. The Bellevue team displays an unrivaled commitment to our community, and in return, our clinic has been voted Best of Bellevue 5 consecutive years in a row!

Our experienced team is well equipped with excellent diagnostic tools, multiple LVTs, and a talented support staff. Our staff takes a Fear Free approach to patient care, and we take our last appointment at 5:30pm so our team can truly enjoy life outside of work.