Veterinary Receptionist / Client Service Representative

Veterinary Receptionist / Client Service RepresentativeMissoula, MTGrant Creek Veterinary Services is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.Schedule and compensation:Compensation: $17 - $20 per hour, for each hour workedThis is a full-time position, with a 4/10 schedule and availability needed Monday-Friday.Full-time benefits package*:Health package: Medical, dental, and vision insuranceLife insurance and disabilityEmployee Assistance Program (EAP)401k with company matchPaid time off in accordance with site policy and applicable lawPersonal pet discountUniform allowance*Part-time team members may be eligible for limited benefits in accordance with company policy and state lawMinimum qualifications and skill set:2+ years of experience in a customer service, reception, or client-facing rolePrevious veterinary receptionist or healthcare-related front-desk experience preferredProficiency in the following skills:Ability to manage a multi-phone line system while assisting in-person clientsExceptional verbal and written communication skillsAbility to provide compassionate, professional service to clients during both routine and emotionally sensitive situationsStrong organizational and time management skillsExperience scheduling appointments and coordinating calendars preferredAbility to accurately process payments and maintain financial recordsWhy choose Grant Creek Veterinary Services?At Grant Creek Veterinary Services in Missoula, Montana, we are committed to providing high-quality veterinary care with a personal touch.

Our team of three dedicated veterinarians and experienced staff focuses on preventive medicine, dental care, and internal medicine, utilizing advanced diagnostic equipment and techniques to ensure the best possible outcomes for our patients. We strive to build lasting relationships with our clients and their pets, treating every animal with compassion, respect, and individualized attention. Join our team and become part of a practice that values integrity, professionalism, teamwork, and the health and well-being of every pet in our care.