Veterinary Receptionist / Client Service Representative

Veterinary Receptionist / Client Service RepresentativeElk Grove, CAAbel Pet Clinic is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.Schedule and compensation:Compensation: $18 - $20 per hour, for each hour workedThis is a full-time or part-time position with 8-hour shifts scheduled Monday through Thursday, and a half day on Fridays.Full-time Benefits Package*:Health package: Medical, dental, and vision insuranceLife insurance and disabilityEmployee Assistance Program (EAP)401k with company matchPaid time off in accordance with site policy and applicable lawPersonal pet discountUniform allowance*Part-time team members may be eligible for limited benefits in accordance with company policy and state lawMinimum qualifications and skill set:Previous veterinary receptionist or healthcare-related front-desk experience preferredProficiency in the following skills: Ability to manage a multi-phone line system while assisting in-person clientsExperience working with veterinary practice management softwareExceptional verbal and written communication skillsStrong organizational and time management skillsExperience scheduling appointments and coordinating calendars preferredAbility to accurately process payments and maintain financial recordsPositive attitude and willingness to collaborate with a teamAbility to remain calm, professional and solution-oriented during busy periodsAbout Abel Pet Clinic:Abel Pet Clinic is a well-established, full-service veterinary hospital serving Elk Grove for more than 20 years.

Our 2-doctor team provides comprehensive medical, surgical, dental, and wellness care for dogs, cats, and pocket pets, with support from local board-certified specialists in radiology, ultrasonography, surgery, and cardiology. Our facility features digital radiology, digital dental radiology, an in-house laboratory, surgical suite, laser therapy, and supervised hospitalization. We are proud to have Fear Free Certified team members and a dedicated support staff focused on compassionate, stress-free patient care.