Veterinary Receptionist / Client Service Representative

Veterinary Receptionist / Client Service RepresentativeCuyahoga Falls Veterinary Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital.In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.Schedule and compensation:Compensation: $17 - $20 per hour, for each hour workedThis is a part-time position, with availability needed Monday-Friday, and rotating Saturdays.Full-time Benefits Package*:Health package: Medical, dental, and vision insuranceLife insurance and disabilityEmployee Assistance Program (EAP)401k - with company match beginning 2027Paid time off in accordance with site policy and applicable lawPersonal pet discountUniform allowance*Part-time team members may be eligible for limited benefits in accordance with company policy and state lawMinimum qualifications and skill set:3+ years of previous veterinary receptionist experience requiredProficiency in the following skills: Ability to manage a multi-phone line system while assisting in-person clientsExceptional verbal and written communication skillsAbility to provide compassionate, professional service to clients during both routine and emotionally sensitive situationsExperience scheduling appointments and coordinating calendars preferredAbility to accurately process payments and maintain financial recordsPositive attitude and willingness to collaborate with a teamWhy choose CFVC?At Cuyahoga Falls Veterinary Clinic, we are proud to be an integral part of our community's pet health for over 40 years. Our 5-doctor practice boasts 7 exam rooms, 2 surgery suites, and advanced diagnostic tools including ultrasound and endoscopy.

Our focus is providing comprehensive care to our patients. That's why we offer procedures like cystotomies, TTAs, dental prophylaxis, and soft tissue surgeries. If you are looking for a tight knit group where you can use your skillset to the fullest, apply today!