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Veterinary Receptionist - Buffalo, NY

buffalo, ny • Posted 1 weeks ago
Onsite Full Time General

Nickel City Animal Hospital is Hiring a Veterinary Receptionist!Position DetailsRole: Veterinary Receptionist Status: Full-time Salary: $16.00–$18.00 per hour Schedule: 4-day work week with rotating Saturday shifts; no nights, on-call shifts, or holiday hoursBenefits HighlightsFinancial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonusesWellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discountsProfessional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and professional development opportunitiesLifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance ProgramLooking for a Veterinary Receptionist Role Where You Can Make a Difference Every Day?Do you consider cat hair a fashion accessory and introduce yourself to strangers' dogs? Have you ever forgotten someone's address but know every dog in your neighborhood by name? If so, Nickel City Animal Hospital wants to talk to you!We're looking for an experienced Veterinary Receptionist to join our front desk team.

As the face of our practice, you'll play an important role in supporting our clients, patients, and hospital team while helping create exceptional experiences for every pet and person who walks through our doors.At Nickel City Animal Hospital, we're more than just a veterinary practice—we're a team of hardworking professionals dedicated to making a difference in the lives of pets and their families. We empower our team members to bring ideas, innovation, and compassion to everything they do.Why Our Receptionists Love Nickel City Animal Hospital4-day work weeksRotating Saturday shiftsNo nights, on-call shifts, or holiday hoursFlexibility with scheduling to support work-life balanceLunch breaks on the regularA fridge stocked with drinks and snacks—alwaysOccasional coffee runs, ice cream parties, and meals on usMentorship and support as you grow your careerA supportive team culture where everyone's contributions matterWhat You'll DoManage multiple phone lines and assist clients professionally and efficientlySchedule appointments and coordinate daily appointment flowGreet clients and patients with warmth and professionalismCheck clients in and out for appointmentsProcess payments and maintain accurate client recordsEnsure the reception area is clean, welcoming, and comfortable for clientsProvide exceptional customer service during every interactionSupport hospital operations and communication between clients and the veterinary teamThe Extras You'll Actually FeelA team that celebrates birthdays, anniversaries, new babies, and life's milestonesA workplace where asking for help and helping others is encouragedOpportunities to learn, grow, and advance professionallyA culture built on positivity, compassion, and teamworkLeadership that values your ideas and contributionsMeaningful relationships with clients, patients, and coworkersBenefits You Can't BeatFinancial BenefitsA flexible approach to compensation that reflects your skill set and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account529 Savings PlanTuition Support ProgramReferral bonus programWellness BenefitsHealth Insurance, including medical, dental, and visionSupplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insuranceUp to three weeks of full pay for the birth or adoption of a child (after one year of service)Sick Time / Paid Time OffFree/discounted lab work for all employee petsPet discounts on services and productsPet food discount programWorkplace BenefitsQuarterly Team Rewards Bonus ProgramProfessional development opportunitiesContinuing education allowanceUniform allowanceLifestyle BenefitsSix paid holidaysEmployee Assistance ProgramEmployee discount programJoin Our Team!Think you're the Veterinary Receptionist we've been dreaming of? Awesome!

Join our team and see the difference we can make in our people's and patients' lives. Apply today!Diversity, equity, and inclusion are core values at Nickel City Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees.

Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

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