Veterinary Receptionist - Baroda, MI

Veterinary Receptionist Position at Berrien Veterinary ServicesBerrien Veterinary Services is hiring a Veterinary Receptionist! Position details include:Role: Veterinary Receptionist Status: Part-time (28–32 hours per week) Salary: Negotiable and based on experience Schedule: Three shifts per week (8:45 a.m.–6:00 p.m.), one Saturday per month (8:45 a.m.–12:00 p.m.), no major holidaysLooking for a Veterinary Receptionist role where you can make a difference every day?Berrien Veterinary Services is looking for an organized, compassionate, and customer-focused Veterinary Receptionist to join our dedicated team. As the first friendly face our clients and patients see, you'll play an essential role in creating a welcoming experience while helping our hospital run smoothly.If you enjoy building relationships, thrive in a fast-paced environment, and love working with both people and pets, we'd love to meet you.Why Our Veterinary Receptionists Love Berrien Veterinary Services:Supportive, collaborative team environmentConsistent part-time schedule with work-life balanceNo major holiday shiftsOpportunity to make a meaningful impact on pets and their familiesA workplace that values teamwork, professionalism, and compassionOpportunities to continue learning and growing within veterinary medicineWhat You'll Do:Welcome clients and patients with warmth and professionalismHandle all front desk interactions with enthusiasm and exceptional customer serviceSchedule appointments and maintain an organized daily scheduleAnswer phones, emails, and client inquiries promptly and professionallyProcess payments and maintain accurate financial recordsMaintain accurate patient records within the practice management systemCommunicate treatment plans and follow-up instructions between clients and the veterinary teamManage client communications through web-based messaging platforms and emailHelp maintain an organized, efficient, and welcoming reception areaWhat Our Veterinary Receptionists Bring:Previous veterinary receptionist or customer service experience preferredKnowledge of veterinary terminology, animal anatomy, and basic pet care practicesFamiliarity with medical record keepingExcellent communication and interpersonal skillsStrong organizational skills with exceptional attention to detailAbility to multitask and remain calm in a fast-paced, high-volume environmentPositive attitude and commitment to providing outstanding client serviceThe Extras You'll Actually Feel:A team that genuinely supports one anotherLeadership that values your contributionsOpportunities to continue developing your skillsMeaningful relationships with clients, patients, and coworkersA positive workplace culture built on compassion, teamwork, and respectBenefits You Can't Beat:Financial Benefits:A flexible approach to compensation that will reflect your skillset and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account (full-time only)529 Savings PlanTuition Support Program (full-time only)Referral bonus programWellness Benefits:Health Insurance, including medical, dental, and vision (full-time only)Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service).

In states with paid family leave programs, this benefit does not apply.Sick Time / Paid Time OffFree/discounted lab work for all employee petsPet discounts on services and productsPet food discount programWorkplace Benefits:Quarterly Team Rewards Bonus ProgramProfessional development opportunitiesContinuing education allowanceUniform allowanceLifestyle Benefits:Six paid holidays (full-time only)Employee Assistance ProgramEmployee discount programJoin Our Team!If you're ready to join a welcoming, team-oriented hospital where your communication skills, organization, and compassion make a difference every day, we'd love to hear from you. Apply today and become part of the Berrien Veterinary Services team!Diversity, equity, and inclusion are core values at Berrien Veterinary Services and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees.

Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.