Veterinary Practice Manager, Caring Hands Veterinary Hospital
Thrive Pet Healthcare is looking for a Veterinary Practice Manager to join our team as part of the Thrive Pet Healthcare community.
Description
At Thrive, we understand that your pet is a member of your family. Our experienced and compassionate staff is devoted to caring for your pet at every stage of its life. We provide personalized, attentive medical and surgical care to all of our patients.
About You
The Veterinary Practice Manager (PM) is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem‑solving to improve client service and employee engagement. Key to the PM’s role is the ability to create and maintain a positive culture and work environment, in alignment with the hospital’s plan. This person is creative yet able to develop and implement practical programs. The manager exercises sound judgment, time management, and the willingness and capability to make decisions.
Key Responsibilities
- Hire and train hospital staff; work with leadership and finance to prepare and manage budgets.
- Monitor and analyze key performance indicators; set fees; maintain inventory and an inventory control system.
- Manage the hospital software; implement safety and security procedures.
Compensation negotiable based on credentials and experience with an annual salary. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
Experience & Skills Requirements
- Required: 3+ years of hospital management or supervisory experience in Veterinary Medicine
- Bachelor’s degree in business and/or equivalent business experience
- CVPM encouraged to apply
- Experience managing an ER veterinary healthcare
- Sound personal judgment in decision‑making
- Capable of leading, managing, and coaching staff at all levels
- Demonstrated competence in all aspects of staff management, including hiring, coaching, and disciplinary action
- Demonstrated ability to show empathy toward clients and treat animals with respect and compassion
- Demonstrates competence in budgeting and financial reporting, including reading and analyzing a P&L Statement
- Excellent interpersonal communication skills
- A commitment to outstanding client service
- Solid math and Excel/spreadsheet skills
- Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance
Benefits – Our Care In Action
- Competitive pay
- 401(k) with employer match
- Mental health resources, including 24/7 access to Lyra Health
- Paid parental leave
- Purr-ental leave for when you adopt a pet
- Employer-sponsored childcare and elder care
- Personalized care for every family‑forming journey
- Discretionary funds and FREE CE courses
- Pet perks and veterinary service discounts
- Student loan management tools and assistance