Practice Manager
Thrive Pet Healthcare Urgent Care – Mesquite, TX
More than a word, care is present in everything you do. At Thrive Pet Healthcare partner, we take action to empower your best care for pets, their families, and yourself.
Description
Practice Manager – Thrive Pet Healthcare Urgent Care – Mesquite, TX
We are a community of 400 clinics forming an extraordinary network of unparalleled resources and people. Through outstanding learning and career options, comprehensive benefits, and abundant support, you’ll be nurtured and appreciated for who you are and what you bring to the table.
Role Responsibilities
Essential responsibilities include:
- Ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem solving to improve client service and employee engagement.
- Creating and maintaining a positive work environment in alignment with the hospital’s plan.
- Developing and implementing practical programs.
- Overseeing the business activities of the hospital, including hiring and training staff, working with leadership and finance to prepare and manage budgets, monitoring key performance indicators, setting fees, maintaining inventory and a control system, managing hospital software, and implementing safety and security procedures.
Experience & Skills Requirements
- 3+ years of hospital management or supervisory experience in Veterinary Medicine.
- Bachelor’s degree in business and/or equivalent business experience.
- CVPM encouraged to apply.
- Sound personal judgment in decision-making.
- Capability to lead, manage, and coach staff at all levels.
- Demonstrated competence in hiring, coaching, and disciplinary action.
- Empathy toward clients and respectful treatment of animals.
- Competence in budgeting and financial reporting, including reading and analyzing a P&L Statement.
- Excellent interpersonal communication skills.
- Commitment to outstanding client service.
- Solid math and Excel/spreadsheet skills.
- Ability to lift objects weighing 40 pounds without assistance and lift heavier objects with assistance.
You’ll Grow with Us – Skills
- Access to comprehensive learning and skillset programs.
- Free library of continuing education courses – ThriveU.
- Live, virtual interactive workshops.
- Program to teach fundamentals of running a pet hospital.
Benefits – Our Care In Action
- Paid time off including 8-weeks of full-pay parental leave, bereavement for pets and humans, and time off for new pet adoptions.
- Top quality medical, dental, vision insurance and health savings and flexible spending accounts.
- Pet perks including free exams, discounts on products and services at all Thrive Pet Healthcare locations.
- Generously subsidized backup and ongoing care support for children, adults, and pets.
- Mental health benefits including coaching and therapy sessions.
- 401k with employer contribution and no waiting period.
- Continuing education and development support through free CE courses and paid time off to complete them.
Company Culture
We celebrate and embrace the uniqueness and diversity of all team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where everyone feels empowered.
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