Veterinary Practice Manager at Pathway Vet Alliance Mill Creek, WA

Position

We are seeking a dynamic and motivated Practice Manager to join our team at Petcare Hospital & Wellness Center in Mill Creek, WA.

As Practice Manager, you will lead the hospital staff, ensuring efficient day-to-day operations, excellent client service, and a positive workplace culture.

Responsibilities

• Oversee day-to-day operations of the veterinary hospital, ensuring efficient workflow and excellent customer service.
• Manage inventory, including ordering, receiving, and maintaining adequate stock levels of medical supplies and pharmaceuticals.
• Collaborate with the Medical Director and veterinary team to optimize patient care and workflow.
• Hire, train, and mentor staff members, promoting teamwork, accountability, and continuous improvement.
• Provide support and guidance to team members, stepping in to assist whenever necessary.
• Motivate staff and help build and maintain morale.
• Utilize feedback from clients, staff, and management to identify areas of improvement and implement appropriate changes.
• Maintain accurate records and documentation related to hospital operations, finances, and inventory management.
• Monitor financial performance, analyze key metrics, and identify opportunities for cost savings and revenue enhancement.
• Promote continuous quality improvement to ensure the practice’s success and achieve the vision.
• Stay current on industry trends, best practices, and regulatory requirements related to veterinary medicine and practice management.

Qualifications

• Bachelor’s degree in business administration, CVMP, or a related field (preferred).
• Three years of supervisory experience required.
• Three years or more of managing a veterinary practice required.
• Demonstrated empathy toward clients and respect for animals.
• Familiarity with inventory management procedures.
• Excellent verbal and written communication skills.
• Strong leadership skills and commitment to team development and mentorship.
• Capable of leading, managing, and coaching staff at all levels.
• Ability to prioritize tasks, manage time effectively, and adapt to changing priorities.
• Self‑motivated, proactive, and positive attitude.
• Willingness to learn and expand knowledge of veterinary medicine and practice management.
• Ability to work collaboratively in a fast‑paced, team‑oriented environment.
• Demonstrated competence in budgeting and financial reporting, including reading and analyzing a P&L statement.
• Must be available during business hours, with occasional flexibility to accommodate hospital needs.

Benefits

• Competitive pay.
• 401(k) with employer match.
• Mental health resources, including 24/7 access to Lyra Health.
• Paid parental leave.
• Purr‑ental leave for pet adoption.
• Employer‑sponsored childcare and elder care.
• Personalized care for family‑forming journeys.
• Discretionary funds and free CE courses.
• Pet perks and veterinary service discounts.
• Student loan management tools and assistance.

Compensation

The annual salary starts at $80,000+. Compensation will be negotiated based on credentials and experience.