Overview
Location: Remote with up to 75% travel
Salary: $65,000 + Monthly Bonus Potential
The Veterinary Outreach & Partnership Specialist serves as a key ambassador for Heartstrings Pet Hospice. This individual will cultivate relationships with veterinary practices, educate teams on our in-home hospice and euthanasia services, and help strengthen collaborative partnerships that support families navigating end-of-life decisions.
Responsibilities
- Travel extensively to veterinary clinics, hospitals, and conferences across assigned markets (approximately 75% travel).
- Serve as an educational resource on:
- In-home euthanasia
- Pet hospice and palliative care
- Quality-of-life consultations
- Grief and aftercare support
- Visit a minimum of two Heartstrings markets per month to strengthen existing partnerships and develop new relationships
- Attend regional and national veterinary conferences, representing Heartstrings at exhibit booths and networking events
- Develop and execute outreach strategies through in-person visits, virtual meetings, email engagement, and social channels
- Gather field insights, trends, and feedback to inform marketing and growth strategy
- Track outreach efforts and results using CRM tools and reporting systems
- Collaborate closely with our veterinarians and leadership team to support market expansion
Qualifications & Experience
- Minimum 2 years of sales, outreach, or relationship management experience (veterinary industry strongly preferred)
- Strong existing connections within the veterinary community preferred
- Must reside within 45 minutes of a major airport (proximity to Philadelphia International Airport preferred)
- Exceptional verbal and written communication skills
- High emotional intelligence and ability to tailor messaging to diverse audiences
- Strong organizational and time management skills
- Ability to work independently with limited supervision
- Proficiency in:
- Microsoft 365 (Word, Excel, PowerPoint, SharePoint)
- Google Workspace
- CRM platforms
- Self-starter mindset with entrepreneurial drive
- Ability to travel extensively, including occasional evenings and weekends
Benefits
- Medical Insurance (with 100% employer-paid HSA option available)
- Dental & Vision Coverage
- 401(k) with 3% Company Match (Traditional & Roth options)
- Generous Paid Time Off
- Paid Bereavement Leave
- Paid Parental Leave
- Employer-funded Lifestyle Spending Account (LSA)
- Basic & Voluntary Life Insurance + AD&D
- Short & Long-Term Disability Coverage
- Ongoing Training & Professional Development
- Pet Insurance & Pet Discount Plan