Veterinary Assistant/Receptionist

Burlington Veterinary Center Hiring a Veterinary Assistant / ReceptionistBurlington Veterinary Center (BVC) is looking for an experienced Veterinary Assistant / Receptionist to join our growing, progressive hospital. This dual-role position is ideal for someone who enjoys connecting with clients, caring for patients, and staying engaged in a fast-paced, team-oriented environment.At BVC, we pride ourselves on delivering exceptional medicine, compassionate care, and a high-quality client experience. We're a multi-role, team-based hospital where team members are cross-trained and may move between reception and clinical areas throughout the day.

This approach helps support hospital workflow, strengthens our team, and gives you the opportunity to contribute meaningfully to both patient care and client service.Why You'll Love It HereA true dual-role position combining veterinary assisting and client serviceCross-training across multiple areas of the hospitalHands-on opportunities to strengthen both clinical and reception skillsA growing, progressive veterinary hospitalCollaborative, team-based approach to patient and client careProfessional development and career growth opportunitiesContinuing education allowance and paid CEQuarterly bonus opportunitiesEmployee pet-care discountsA supportive workplace where team members can learn, grow, and contribute every dayWhat You'll DoPatient Care & Veterinary SupportAssist veterinarians and veterinary technicians during wellness and sick-patient appointmentsObtain accurate patient histories and communicate relevant information to the medical teamSafely and compassionately handle and restrain patientsPrepare exam rooms for appointments and proceduresAssist with basic laboratory tasks within your training and responsibilitiesSupport patient care and treatment as directed by the medical teamMaintain clean, organized, and properly stocked clinical areasHelp keep hospital workflow efficient throughout the dayReception & Client ServiceWelcome clients and patients with warmth, professionalism, and compassionAnswer incoming phone calls and assist clients with questions and requestsSchedule and coordinate appointmentsCheck clients and patients in and out of the hospitalProcess payments accurately and efficientlyMaintain accurate client and patient informationCommunicate clearly and compassionately with pet ownersCoordinate communication between clients, veterinarians, technicians, and other team membersHelp create a positive, organized, and efficient client experience from arrival through checkoutTeam & Hospital SupportFloat between reception and clinical areas based on hospital workflow and team needsWork collaboratively with veterinarians, technicians, assistants, receptionists, and hospital leadershipSupport overall hospital operations and daily workflowCommunicate effectively when transitioning between client-service and clinical responsibilitiesJump in where needed to support teammates, patients, and clientsContribute to a positive, efficient, and team-focused hospital cultureWhat You'll BringPrevious veterinary assistant or veterinary reception experience is preferredStrong verbal and written communication skillsExcellent organization and attention to detailAbility to multitask and shift priorities in a fast-paced environmentComfort moving between front-desk responsibilities and hands-on patient-care supportCompassionate and professional client service skillsConfidence working with pets and their familiesA dependable, adaptable, and team-focused approachPositive attitude and willingness to jump in wherever neededDesire to learn, develop new skills, and grow professionallyGenuine passion for helping pets and the people who love themThe Extras You'll Actually FeelCross-training that lets you build skills beyond a single hospital roleOpportunities to work directly with both clients and patientsContinuing education and career development supportA collaborative environment where everyone contributes to the dayQuarterly bonus opportunitiesEmployee pet-care discountsWellness resources and mental health supportPaid time off and holidaysEmployee discount programsA team that values flexibility, growth, and supporting one anotherBenefits You Can't BeatFinancial Benefits401(k) retirement plan with company matchHealth Savings AccountFlexible Spending AccountReferral bonus programAccess to financial support resourcesTuition assistance for eligible techniciansWellness BenefitsMedical, dental, and vision coverageSupplemental insurance optionsLife and disability insuranceMental health support through an Employee Assistance ProgramWellness reward opportunitiesEmployee pet-care discountsPaid parental leaveWorkplace BenefitsQuarterly bonus opportunitiesContinuing education allowancePaid continuing educationCareer development supportCross-training opportunitiesLicense reimbursement for eligible credentialed team membersA collaborative, supportive, and team-oriented work environmentLifestyle BenefitsPaid Time OffPaid holidaysPaid parental leaveEmployee Assistance ProgramExclusive employee discount programsJoin Our Team!At Burlington Veterinary Center, this isn't a role where you're limited to one side of the hospital. You'll have the opportunity to connect with clients, support patients, work alongside our medical team, and develop skills across multiple areas of veterinary medicine. Your flexibility and willingness to jump in will make a meaningful difference for your teammates, our patients, and the families who trust us with their care.If you're looking for a role where you can make a difference, build your skills, and be part of a supportive and fun team environment, we'd love to hear from you.

Apply today and join Burlington Veterinary Center in providing exceptional care to pets and the people who love them!Diversity, equity, inclusion, and belonging are core values at Burlington Veterinary Center and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our workplace by bringing different perspectives and experiences.

That's why we're committed to a culture where employees can be their authentic selves, feel a true sense of belonging, and are empowered to reach their highest potential.