Verifications of Benefits - Team Lead

Remedial ProSenior Verification of Benefits (VOB) SpecialistLocation: Remote, Hybrid, or OnsiteEmployment Type: Full-TimeAbout Remedial ProRemedial Pro is dedicated to delivering exceptional support and operational excellence within the healthcare industry. We are seeking a highly motivated Senior Verification of Benefits (VOB) Specialist to join our growing team.Position SummaryResponsible for obtaining, reviewing, and communicating insurance benefit information to support efficient admissions and revenue cycle processes while maintaining accuracy and confidentiality.Primary ResponsibilitiesVerify insurance benefits and eligibility through payer portals, websites, and insurance carriers.Ensure accurate and timely completion of all VOB requests.Serve as a liaison between clients and the VOB team.Support onboarding and training of new VOB Specialists.Meet productivity and quality standards.Maintain HIPAA and PHI compliance.Identify process improvement opportunities.QualificationsHigh School Diploma or GED required. Bachelor’s degree preferred. Minimum 3 years of relevant experience. Strong insurance verification knowledge, Microsoft Office proficiency, and excellent communication skills.BenefitsHealth InsuranceDental InsuranceVision InsurancePaid Holidays401(k) with Company MatchingProfessional Development OpportunitiesRemote, Hybrid, or Onsite FlexibilityEqual Opportunity EmployerRemedial Pro is committed to fostering an inclusive workplace and considers all qualified applicants for employment.
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