Venue Supervisor

Venue Supervisor — Food & BeverageLead the team. Elevate the experience. Make every shift count.Are you a hands-on leader who thrives in a fast-paced hospitality environment?

Do you know what it takes to create an exceptional guest experience while keeping a team motivated, operations running smoothly, and standards consistently high?We're looking for an experienced Venue Supervisor to join our Food & Beverage team at our casino property. This is a hands-on leadership role overseeing both Front of House and Back of House operations, where no two shifts are exactly alike.You'll be the leader on the floor—coaching your team, solving problems, connecting with guests, and making sure every detail is executed to our high standards and in accordance with Company Policies, Procedures, and Gaming Regulations.What You'll BringProven restaurant or Food & Beverage supervisory experienceStrong people-management and team-building skillsKitchen supervisory experience and a passion for operational excellenceExperience with training, scheduling, coaching, performance management, and associate relationsKnowledge of inventory management, ordering, and par levelsA strong understanding of food safety, sanitation, and health & safety standardsAbility to confidently handle guest concerns and turn challenges into positive experiencesKnowledge of New York State alcohol regulations and Commercial Gaming RegulationsA hands-on leadership style—you're not afraid to jump in and work alongside your team when business gets busyExcellent communication, organization, and problem-solving skillsWhat You'll DoAs a Venue Supervisor, you'll play a key role in the success of your assigned outlet. You'll:Lead, train, schedule, coach, and develop Food & Beverage associatesOversee Front of House and Back of House operations during your assigned shiftMonitor staffing levels and respond to call-ins and scheduling challengesMaintain inventory and par levels while minimizing waste and excessBe a visible presence on the floor during peak periodsBuild genuine guest relationships and resolve concerns quickly and professionallyEnsure food quality, service, sanitation, and safety standards are consistently metSupport hiring, performance evaluations, discipline, promotions, and other supervisory responsibilitiesEnsure compliance with all applicable Company Policies, Procedures, and Gaming RegulationsStep into any role necessary to keep the operation running at its bestScheduleThe typical shift is 1:30 PM–10:00 PM, but this is a dynamic casino environment, so open availability is required.QualificationsHigh School Diploma or GED requiredTwo- or four-year degree in Hospitality Management or a related field preferredMinimum 2 years of restaurant/Food & Beverage experience with supervisory experienceMust be able to meet the physical requirements of the position, including standing and walking for extended periods and lifting/moving items as requiredWhy Join Our Team?We offer more than just a job—we offer opportunities to grow, build a career, and be part of an exciting hospitality environment.Our benefits include:Employee daycare—open 7 days a week, 7 AM–11 PM, at great rates; subsidy may also be availableGenerous 401(k)—100% vested from day oneMedical, Dental, Vision & Life Insurance available for full-time employeesPaid Time Off, Sick Time & Holiday PayTuition Reimbursement for eligible employeesEmployee discounts on hotels, restaurants, spa services, and moreIf you're ready to lead from the front, create memorable guest experiences, and take your Food & Beverage career to the next level, we want to meet you!Apply today and bring your leadership to the floor!