Owning the day-to-day non-compliance ticket workstream for an assigned vendor portfolio, the full-time Vendor Operations Specialist will manage issue tracking, resolve vendor compliance issues, and analyze compliance trends while working remotely. Key responsibilities Manage a high-volume non-compliance ticket queue, ensuring accuracy in issue status, reason codes, and financial data Serve as the primary point of contact for vendors to resolve compliance issues, including routing deviations and labeling problems Analyze vendor compliance trends and prepare KPI scorecards for internal teams and vendor partners Required qualifications 3-5 years of experience in vendor operations, inbound logistics, or supply chain coordination Proficiency in Google Sheets and Microsoft Excel for data management and analysis Ability to communicate directly with vendors and cross-functional teams to resolve issues Experience with high-volume vendor communication and accurate issue tracking Familiarity with AI tools and their application in operational tasks