Vendor Manager Analyst

***W2 ONLY, NO C2C***

This is a contract, hybrid position located in Indianapolis, IN.

Job Description:

The Vendor Management Analyst is responsible for supporting the ongoing management and oversight of strategic third-party vendors. This role facilitates quarterly business reviews (QBRs), coordinates monthly vendor performance scorecards, and serves as a primary point of contact for day-to-day vendor escalations and operational issues. The analyst works closely with internal stakeholders and vendor partners to monitor performance, drive accountability, resolve issues, and ensure alignment with business objectives.

Key Responsibilities

• Coordinate and facilitate quarterly business reviews with assigned vendors and internal stakeholders.
• Develop, maintain, and distribute monthly vendor performance scorecards and KPI reporting.
• Track vendor commitments, action items, and performance improvement plans.
• Manage day-to-day vendor escalations, issues, and operational "fire drills" to ensure timely resolution.
• Partner with business owners, procurement, and risk management teams to support vendor governance activities.
• Identify trends, risks, and opportunities for improvement within vendor relationships.
• Maintain documentation, reporting, and governance artifacts related to vendor performance and oversight.

This role requires strong relationship management, organizational, communication, and problem-solving skills, with the ability to balance vendor governance activities alongside urgent operational needs.