VCIO OpportunityAre you a seasoned IT professional with a passion for helping businesses succeed through strategic technology planning and execution? We're seeking a vCIO to act as the primary technology consultant and account manager for a managed services client. This role is perfect for a business-savvy technologist who thrives on building relationships, solving complex challenges, and driving proactive IT strategies.Responsibilities of the vCIO will include:Own and manage customer relationships for assigned accounts, engaging with business owners, C-suite, and decision- makers.Collaborate on IT initiatives to support client success, manage technology risks, and create business-centric IT strategies.Handle onboarding for new Managed Services clients, ensuring a smooth transition.Resolve high-profile support escalations and CSAT (Customer Satisfaction) issues.Execute regular Business Reviews with clients and maintain IT strategy plans/roadmaps.Assist with procurement requests, including BOM creation, quotes, and licensing.Deliver proposals, oversee the sales cycle for IT solutions, and communicate the business impact of technical configurations in plain language.Train and mentor Technical Account Manager (TAM) resources, ensuring adherence to process standards.Educate clients on technological trends, best practices, and service offerings.Assist with technology budgeting, quarterly and annually.Provide guidance on client-specific IT processes to the support center team.
vCIO in saratoga springs at Unknown Company
This position is listed as full time and onsite.