vCIO

Virtual Chief Information Officer (vCIO)The Virtual Chief Information Officer (vCIO) serves as a strategic technology advisor for our Managed Service Provider (MSP) clients. The vCIO works closely with client leadership teams to align IT strategies with business objectives, ensuring technology is a driver for growth, innovation, and operational excellence.- Strategic Planning & Roadmapping- Develop multi-year IT roadmaps tailored to client business needs.- Lead Quarterly Business Reviews (QBRs) to evaluate progress and adapt strategies.- Align technology initiatives with client goals, budgets, and timelines.- Technology Leadership- Provide CIO-level consulting services for clients without a dedicated CIO.- Serve as a trusted advisor to executive teams on IT investments and priorities.- Recommend emerging technologies to foster innovation and competitive advantage.- IT Governance & Risk Management- Oversee IT policies, compliance, and security frameworks (HIPAA, GDPR, SOC2, etc.).- Conduct technology alignment assessments to identify risks and improvement areas.- Develop disaster recovery and business continuity plans.- Budgeting & Vendor Management- Design and manage client IT budgets ensuring cost-effectiveness and ROI.- Negotiate with vendors and service providers on behalf of clients.- Monitor vendor performance to meet SLA and business expectations.- Cybersecurity Oversight- Advise on security posture improvements and recommend tools for protection.- Review and oversee implementation of backup, recovery, and endpoint security strategies.- Proven experience in IT leadership, preferably as a CIO, IT Director, or senior technical consultant.- Strong understanding of MSP business models and managed services delivery.- Expertise in cloud services, cybersecurity, compliance frameworks, and infrastructure management.- Excellent communication skills with the ability to translate technical concepts for business audiences.- Strong vendor management and negotiation experience.- Bachelor's degree in Computer Science, Information Systems, or related field (Master's preferred).KPIs (Key Performance Indicators)- Client satisfaction and retention rates.- Alignment of IT spend with business objectives.- Reduction in client risk posture (e.g., compliance gaps closed).- Technology roadmap milestones achieved.- Upsell/cross-sell revenue tied to vCIO-led initiatives.Competitive payQuarterly BonusesProgressive PTOMedical/Dental/Vision/Life/Disability availableTax deferred retirement plan with company matchCareer Development and CoachingFun work environment!