Job PostingWage: $19.40/hr Plus a productivity based bonus systemLocation: Hybrid (In office Tuesday, Wednesday, Thursday) Logan UTShift: Monday - Friday, 8:00 AM - 5:00 PM Mountain Time, Full-TimeOverviewMulti-Unit properties typically receive and pay a single bill per utility for an entire property. They contract with Conservice to split the bill between residents. As a billing manager at Conservice, you will prepare timely and accurate billing statements to residents to ensure that properties get reimbursed for the expense and residents pay a fair portion of the utility bills, while helping them achieve their strategic goals.ResponsibilitiesPrimary responsibilities in the position revolve around managing our client's Billing needs.
This could consist of any one of the following items:Working with clients to achieve mutually beneficial Billing solutionsUsing custom software to calculate utility bills for each resident or tenantUtilize Excel to work through various problems that might arise in BillingMaintain excellent customer service skills when handling client questionsContinuously look for ways to problem solve and increase personal productivity as well as that of the teamQualificationsBecause this position has constant contact with our clients and has a very high potential, we believe that our team members should exhibit some of our highest standards of excellence. Some of these qualities include, but are not limited to:Attention to detail, specifically working to maintain top accuracy and timeliness metricsGreat attitude and a willingness to learn in-house softwareProficiency in Google Suites and Excel. Remote connections, Zoom/Google MeetsAbility to self-manage and take initiative to complete work in a timely mannerManage client needs as well as team needs for managing workloadExcellent organization and time management skillsAble to communicate effectively with clients either by phone or emailQuick learner and ability to manage stressful situationsAbility to solve problems and research informationEducation & Experience2+ years working in an office environment and/or working directly with clientsProficient knowledge of ExcelHigh school diploma or equivalent