- Involved in both strategic planning and day-to-day operations, particularly in relation to buildings and premises including procurement, budget administration and contract management.
- Provide technical support and advice to assure that operational activities are performed in compliance with corporate/government policies and regulations in a cost-effective way and within the timelines established by the customer.
- Manage technical issues/problems appropriately and efficiently.
- Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment and skill of personnel.
- Monitor work areas and examine tools and equipment in order to detect unsafe conditions or violations of procedures or safety rules.
- Monitor employees' work levels and review work performance.
- Counsel employees about work-related issues and assist employees to correct job-skill deficiencies.
- Manages the employee’s Time Keeping equipment/software function process.
- Requisition materials and supplies, such as tools, equipment, and replacement parts.
- Exhibit a customer-oriented behavior, by clearly understanding customers’ needs and expectations, and anticipating possible barriers or obstacles that may impact the project(s) adversely and communicating these on a timely manner.
- Guarantee top quality of services provided to client by reviewing work performed, documentation submitted, get hold of client feedback and monitoring project status vs. client requirements.
- Issue Performance Review Report to employees under his/her supervision and monitor the process below direct report.
- Create/develop customer relations and new business opportunities.
- Promote excellent relationship with Mentor clients, encouraging an open dialog and trustful communication between both parties demonstrating a professional conduct at all times and proudly represent Mentor at all levels and places.
- Alerts management when problems are identified and make recommendations for improvements.
Qualifications Requirements/Knowledge/Education/Skills:
- Bachelor’s Degree Engineering, Science or related fields preferred.
- At least 10 years of experience on direct exposure managing plant utilities/facilities operations.
- At least eight (8) years hands on experience as Utilities/Facilities Maintenance with full responsibility for business operations (planning, budget administration, contracting and cost saving initiatives).
- This role requires a skilled senior manager with pharma engineering experience, compliance and safety focused.
- Strong operational experience and experience of dealing in a challenging environment.
- Knowledge and experience on pharmaceutical, medical device or biotechnology manufacturing is required.
- Willing to work irregular hours, rotating shifts, weekends and holidays when needed.