To support families navigating safe technology, the full-time remote Utah Licensed Customer Support Rep will manage customer inquiries via calls and chats, troubleshoot technical issues, and provide exceptional service to enhance customer satisfaction. Key responsibilities Answer customer questions regarding products, accounts, and orders while providing guidance and support Assist customers in troubleshooting technical issues and guide them through problem-solving steps Collaborate with team members to improve products and services based on customer feedback and insights Required qualifications 1+ year of experience in customer service, preferably in a contact center for technology products or services Basic technical skills with the ability to quickly learn new software and systems Exceptional communication skills with a strong ability to actively listen Strong problem-solving and troubleshooting skills Enthusiastic attitude with a dedication to providing excellent customer service
Utah Licensed Customer Support Rep in workfromhome at Unknown Company
- Typical pay
- $39,520–$59,000
For context, most customer service representatives earn between $39,520–$59,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.