To support customer satisfaction, the full-time Utah Licensed Call Center Representative will engage in inbound phone interactions, delivering meaningful solutions and building relationships with customers while working remotely from 9:00 am to 5:30 pm MDT. Key responsibilities Provide exceptional customer service through inbound calls, ensuring each customer feels valued Educate customers on products and services to enhance their experience and inspire referrals Participate in a comprehensive 13-week virtual training program to develop skills in banking and technology Required qualifications Must reside within 90 miles of a Utah location High school diploma or equivalent Experience in customer service or banking is preferred Strong computer skills and ability to navigate multiple software systems Passion for serving others and a commitment to continuous learning