To support a growing team, the full-time remote User Operations Support Associate will deliver exceptional email-based assistance to users and business owners, investigate issues, and advocate for customer needs while meeting quality and productivity goals during core hours. Key responsibilities Deliver exceptional email-based support to Yelp users and business owners Investigate challenging issues and find thoughtful solutions while maintaining high accuracy Identify opportunities to improve the customer experience and team processes Required qualifications Bachelor's degree preferred At least one year of work experience Enthusiasm for Yelp's mission and a passion for exceptional customer service Strong self-motivation and personal accountability Demonstrated ability to work collaboratively in a team environment
User Operations Support Associate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.