Key Responsibilities
- Conduct stakeholder interviews and user research with vulnerable groups (e.g., elderly, immigrant communities)
- Develop user personas and detailed journey maps
- Translate user needs into functional and technical design requirements
- Create high-fidelity wireframes and UI designs
- Develop plain-language, user-friendly content strategies
- Build interactive prototypes using tools like Figma
- Facilitate usability testing and iterate based on feedback
- Ensure visual and design consistency across all platforms
- Collaborate closely with engineers, product managers, and stakeholders
- Experience:
- Minimum of 4 years in UX/Product Design
- Research & Design Skills:
- Strong expertise in user research methodologies (qualitative & quantitative)
- Experience conducting usability testing and user interviews
- Technical Tools:
- Proficiency in Figma and Adobe Creative Suite
- Ability to produce high-fidelity designs and prototypes
- Collaboration:
- Experience working with cross-functional teams (engineering, product, etc.)
- Communication:
- Strong written and verbal communication skills
- Experience designing for multilingual audiences (Spanish, Chinese, Russian)
- Experience working with vulnerable populations
- Mobile app (iOS/Android) and responsive web design experience
- Accessibility expertise (e.g., senior-friendly design, screen readers, high contrast UI)
- Experience working within municipal or enterprise design systems
- Familiarity with NYC or similar large-scale public sector digital environments
- Updated CV/Resume
- Portfolio showcasing relevant UX/UI projects (especially mobile/web applications)
- Case studies demonstrating user research and design process
- Technical skill summary aligned with the role requirements
- Availability and confirmation for on-site work
- Overtime must be pre-approved by the project manager
- The role requires a strong focus on accessibility, inclusivity, and user trust
- Experience working on high-impact, public-facing digital products is highly valuable
User Experience Designer in brooklyn at Unknown Company
This position is listed as full time and onsite.