Seeking a full-time US Payroll Support Specialist working Pacific business hours, this role focuses on providing expert-level support and education on US payroll to customers and partners while collaborating with cross-functional teams to enhance payroll processes and systems. Key responsibilities Provide expert-level day-to-day support for intricate payroll concerns and resolve payroll-related issues Act as the primary point of contact for partner relationships, delivering exceptional support and education Collaborate with cross-functional teams to improve payroll operations and enhance customer experience Required qualifications 4+ years of experience in US payroll support Strong customer-facing payroll support experience Proficiency in data manipulation using Excel and Google Sheets, including complex formulas Familiarity with AI tools for reporting insights and creating educational materials High proficiency with Google Workspace, Slack, Zendesk, and similar tools
US Payroll Support Specialist in workfromhome at Unknown Company
This position is listed as full time and onsite.