Cloud Product SupportPossible 3 Month CTH | No Fees | Do Not Re-Post | Confidential Submit candidates under their legal name and use only Capgemini templateRole: Cloud Product SupportWork Location: Austin TXRate: $60/hrResponsibilities:Setting up and configuring the network service in IBM Public CloudTriaging and solving issues from monitoring, internal testing and external customers/partnersRequired technical & professional expertise:At least 5 years of relevant professional experience in network service configuration and supportGood written and spoken communications skillsDemonstrated problem-solving and analytical skillsWorking experience in Cloud, with good knowledge in datacenter infrastructure concept, such as Availability Zones, RegionsWorking knowledge of Kubernetes, skillful using kubectl commandsGood knowledge on network basics -- TCP/UDP/HTTP/DNS protocols, floating IP, subnet, routing, firewall, VPNHighly skillful using tools such as tcpdump, netcatKnowledge and skills of network load balancing and SDN is preferredLogging concepts, familiarity with logDNA is a plusUnderstanding and experience in access control, authorization, and authenticationGood understanding on REST APIs, ability to interpret swagger specificationScripting languages, at the minimum - python, bash