Unknown Company

Uptime Reliability Engineer - Customer Advocate

chicago, il • Posted 6 days ago
Onsite Full Time Engineering

iManage is seeking a Customer Reliability Engineer in Chicago, IL to ensure platform uptime and reliability. The ideal candidate will have 3–5 years of experience in technical escalation roles and will be responsible for incident command during service disruptions, collaborating across teams onsite.

Key responsibilities include maintaining technical knowledge of the services, leading incident responses, and driving proactive issue prevention through telemetry analysis. Join an innovative team committed to operational excellence at iManage.

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