Unknown Company

Upscale General Manager

greensboro, nc • Posted 5 days ago
Onsite Full Time General

Upscale General Manager | Guest-First Hospitality LeaderWe are seeking a seasoned, high-energy Service Manager to lead the front-of-house team within a respected, culinary-driven hospitality group known for its integrity, guest focus, and commitment to taking care of its people.This is not just an operations role. This is a culture-setting leadership position for someone who leads from the floor, inspires their team, and creates memorable guest experiences through genuine hospitality.The ideal candidate is deeply passionate about people—both guests and team members—and brings the drive, presence, and emotional intelligence to mentor, motivate, and elevate those around them.What You'll Do:Lead from the floor, setting the tone for a guest-first, hospitality-driven cultureBuild, coach, and develop a high-performing FOH team through hands-on leadershipCreate an environment where team members feel supported, valued, and motivatedDrive guest satisfaction through active floor presence and meaningful engagementAnticipate and resolve guest needs with professionalism and carePartner with culinary leadership to ensure seamless service and executionHold the team accountable to high standards while maintaining a positive, respectful cultureSupport daily operations, staffing, and service flow in a high-volume settingWhat We're Looking For:5+ years of leadership experience in a full-service, high-volume restaurantA true hospitality leader who leads on the floor and puts guests and people firstProven ability to mentor, motivate, and develop teamsHigh level of energy, ownership, and personal accountabilityStrong food, wine, and beverage knowledge with a passion for qualityExcellent communication skills and emotional intelligenceDetail-oriented with the ability to stay composed in a fast-paced environmentExperience with P&L, labor management, and cost controlsFood safety certification required; hospitality or culinary degree is a plusWhy Join Us:People-first culture with a strong reputation for taking care of both guests and team membersCompetitive salary + bonus potentialMedical, dental, and vision benefits available immediately401(k) with company participationReal growth opportunities within a respected hospitality groupCollaborative environment where your leadership and voice matterIf you are a driven hospitality professional who thrives on developing people, leading from the front, and creating unforgettable guest experiences, we would love to connect.JOB ID: #postMelissa Driza

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