Ameris Bank Teammate OpportunityAmeris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity.
At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement.
Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate.Essential Functions, Duties, and ResponsibilitiesStrictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activitiesResponsible for the financial growth of the banking center through establishing, expanding, and retaining high-value consumer and business client relationshipsProactively communicates with current and prospective clients to educate, ensure understanding, resolve issues, develop, and maintain customer loyalty and solicit customer feedback to improve bank performanceApplies need-based sales techniques and conducts customer financial profiles to attract, expand, and retain client relationships by identifying products and servicesMaintains knowledge of banking products and promotionsOpens new accounts and services existing accountsAccountable for achievement of defined sales and service goalsMakes recommendations to supervisors concerning the budgetary needs of the branch and methods to improve the client's experienceWorks to understand the root causes of customer service issuesIdentifies and implements resolutions for service issues involving supervisors on more complex issuesConducts onboarding activities for new clientsProvide backup support to other branches and employees as neededWorks on the teller line when needed including operating the teller drawer and performing advanced, specialized teller functions including researching cash discrepancies, and handling complex customer transactionsPerforms accurate transactions, balancing each day, and verifying cash totalsScans daily proof work to the remote capture machineProvides assistance and training to other colleagues and serves as a mentorPractices ethical sales behaviors in accordance with the Bank's Core Values of Integrity and HonestyAbility to work with flexible schedule, Saturdays, and to accommodate travel to different branches as neededRequired Knowledge, Skills and CompetenciesHighly motivated team-player with ability to develop and maintain collaborative relationshipsStrong written and verbal communication skillsIntermediate PC proficiencyIntermediate proficiency in Google Docs and Microsoft Office productsIndustry and Work Experience2 or more years of customer service experience required1 or more years of cash handling or retail banking experience requiredCross selling experience preferredAcademicHigh school diploma or GED requiredBachelor's degree in business or related field preferredBenefits Available to EmployeesAmeris Bank provides a comprehensive employee benefit package to all eligible employees.Banking Advantages for EmployeesFree Interest CheckingFree Safe Deposit BoxFree Money Orders, Travelers' Checks and Cashier ChecksDiscount on Mortgage Origination FeeFree Online Banking and Free Unlimited Online Bill PaymentEmployee Banking PerksThe above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicantss of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.