Universal Associate II (New Accounts/Teller)

Universal Associate II (New Accounts/Teller)Provide timely and courteous customer service.Process customer transactions in a professional, accurate, and efficient manner.Exemplify FCCB's standard of delivering exceptional customer service every time.Assess customer's financial needs and suggest Bank services and products.Actively participate in and promote the Bank's sales culture and referral programs.Maintain daily transactions and balances, research outages, and balance the drawer in an accurate and timely manner.Follow proper procedures and complete tasks in compliance with banking regulations.Identify customer needs and develop solutions to exceed customer goals and expectations.Constructively interact with co-workers.Processes transactions and handles cash, vault, ATM responsibilities, etc.Opens and maintains deposit accounts for consumers and businessesCompletes all necessary maintenance on customer accountsResponsible for maintaining IRA/SEP filesPerforms a variety of operational duties and data input functionsProcesses deceased and estate accountsUnderstands a variety of operational proceduresDemonstrates good analytical and decision-making skills.Hours will average approximately 38-40 per week and will include working Saturday mornings on a regular rotating basis. This position is budgeted for 2,080 hours per year.RequirementsAbility to use Microsoft Office Suite and related program software.Ability to quickly learn position-related software.Ability to effectively use general office equipment.High school diploma or equivalent educational experience.One year experience as a Universal Associate I. (preferred)Benefits: Comprehensive benefit package to include:Health, dental, and vision benefits401k w/ company matchPaid time off; paid holidaysGroup and voluntary life insurance and disability insuranceAflac supplemental plansEmployee Assistance ProgramOur goal is to support the growth of the communities we serve.

First Citizens has a knack for hiring the finest and brightest employees; we understand how fostering their growth builds loyalty and impacts customer service. Our employees are our strongest asset. So, we accommodate families, invest in our employees' future, and recognize hard work.First Citizens Community Bank is committed to equal employment opportunity and does not discriminate on the basis of any legally protected status or characteristic.

Protected veterans and individuals with disabilities are encouraged to apply.