Unit Operations Specialist II

Unit Operations Specialist IIProvides functional supervision, coordinates activities of support personnel and performs a variety of complex/diversified tasks related to unit operations.Duties and responsibilities include but are not limited to:Determines work procedures, prepares work schedules and expedites workflowMay assist staff by scheduling and coordinating support activitiesProvides orientation and training to part time staffProvides customer service for students, faculty and community patrons by assisting with software support and training, resolving logon issues, monitors classroom equipment and prepares classroom spacesSupplies operational support to college departmentsContributes in department initiatives, seminars and workshopsMaintains general clerical activity records and compiles basic unit reportsStudies and standardizes procedures for improvement within the unitPrepares for submission and create budget entry as neededFunctionally supervise student assistants in the assigned unitPerforms other related duties within the job grade and job classification as assignedRequired qualifications:High School Diploma/GEDThree years of experience servicing students in an academic settingAdministrative support experienceOne year of previous functional supervisory experienceExcellent written and verbal communication skillsStrong customer service skillsSkills in keyboarding, basic math, basic grammar, intermediate level word processing (MS Word) and intermediate level spreadsheet applications (MS Excel)Sensitivity to appropriately respond to the needs of the communityPreferred qualifications:Associate DegreeSkills in advanced level word processing (MS Word), advanced level spreadsheet applications (MS Excel)Advanced level presentation software skillsExperience with Banner Student Information SystemPrevious experience with assisting in monitoring and preparing a departmental budgetWork is performed in an office setting with moderate noise level. The work schedule is standard college business days/times. Must be able to bend, squat, kneel, reach overhead and lift up to 40 lbs.This is a Full-time (1199/SEIU) Bargaining Unit Position, Grade 05.

Full-time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions.Target hiring rate: Minimum salary $40,156/annuallySpecial note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.Special instructions to applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments.

Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.Equal opportunity statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.