Unified Communications Manager

Overseeing all aspects of unified communications support, the full-time Unified Communications Manager will manage a team of engineers and technicians to optimize telephony systems, mobile devices, and enterprise fax support in a remote environment. Key responsibilities Supervise and lead a team focused on maintaining and enhancing the unified communications environment Manage the provisioning and lifecycle of telephony systems, including traditional PBX and Microsoft Teams Dialing Develop and maintain vendor relationships while managing the department's budget and identifying cost optimization opportunities Required qualifications Bachelor's degree required; Master's preferred 5+ years of experience in Information Technology Telephony or Unified Communications Healthcare IT experience is required Supervisory experience is necessary Familiarity with call center technology and design, including CCaaS platforms, is preferred