UI/UX DesignerPartial remote Dorchester, MA 6 months contractLocation: Remote until client starts their return-to-office initiative. 3 days remote, 2 days in the office for this team (CPK location)Duration: Ideally would like to convert the worker to a full-time hire at the end of the contractResponsibilitiesIterate on digital sales and online & mobile banking designs through user-centered and data-driven feedback and findingsCollaborate with researchers and product managers to understand existing customer pain points and provide recommendations to remediateCollaborate with designers, researchers, developers, and product managers to proactively identify potential new value/features to bring to our customersEvaluate the competitive landscape (direct and indirect) to understand opportunities for improvements or new featuresFacilitate design & research workshops that inspire user-centered problem solvingAssist junior UX team members and UX internsPerform additional administrative functions as neededQualifications6+ years of relevant experience in user experience2+ years of direct experience in conversational design and writing for virtual assistants or chatbots in EnglishAbility to communicate well through oral and written communications and actively collaborate with othersAbility to meet deadlines and provide critical analysisAbility to present work to stakeholdersAbility to communicate your design rationale to technical and business stakeholdersExpertise with design tools such as Sketch or FigmaExpertise in adhering to UI design best practicesVery familiar with usability testing methodologies and agile processesVery familiar with the Apple Human Interface Guidelines and Google Material Design GuidelinesFamiliar with how design translates to codeProficient in Microsoft Office and OutlookA portfolio that showcases your design process and examples of your work is desiredEnglish skills will need to be advanced native proficiency – this position will be extensively writing English conversational dialogs that must not have spelling mistakes or grammatical errors. The writing must also be aligned to our voice and tone guidelines (will be provided)Nice-to-have: 4+ years of designing conversational dialogs for virtual assistants or chatbotsExperience scripting conversational dialogs directly into Google Dialogflow or similar toolsSpanish – not required – but it would be a plus since they would be working with team members in Spain and Mexico