Compensation
$
Hours Per Week
40
Number Of Positions
1
Job Description
Job Title: Treasury Services Coordinator
FLSA Status: Exempt
Department: Treasury Management
Hours of Operation: Monday - Friday 8:00am - 5:00pm
General Job Summary:
Assist TM sales staff by coordinating and completing documentation required to implement new TM services; gathering documentation to open DDA’s; coordinating ACH and Remote Deposit credit approval forms; daily customer service related to TM services, credit card and merchant services customer service; customer review and product research assistance.
Organizational Duties and Responsibilities:
Supports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures.
Supports all functions that maintain compliance with regulatory agencies.
Essential Duties and Responsibilities:
Administrative Support to the Director of Treasury Services
Customer service contact for all TM and Business Credit Card Sales related needs or requests
Assist TM Officers in preparation, maintenance and servicing of TM documentation for purposes of implementation
Assist Business Credit Card Sales Officers in preparation, maintenance and servicing business credit card clients
Ensure all TM services documentation is accurate and ready for implementation
Communicate effectively with customers, internal and external, either verbally or in writing
Assist TM and Business Credit Card Officers with preparing new business proposals and customer reviews
Act as liaison between the Sales organization and its operational support team(s) to ensure products are delivered to clients as intended
Act as a liaison between Commercial, Business Banking and Retail divisions when Sales Officers are on calls
Works with Business Credit Card Sales Officers to report on new business, obtain approvals for new customers, manage renewals of existing facilities, and help improve process flow
Other Functions:
Assist in organizing and attending departmental events
Make decisions pertaining to service within limits set by the Director of Treasury Services
Assist in new product development, including research and operational development
Working Conditions: All job functions are performed daily indoor in an office environment using various computer applications
Minimum Job Requirements:
Education: High School Diploma or GED Equivalent; College degree preferred
Experience: Minimum of 3 year recent experience in related field or professional work experience in financial services industry
Specific Skills:
Communicate effectively through writing and speaking as appropriate for the needs of the audience
Capability to communicate and collaborate with all levels of management and employees
Demonstrate active listening skills
Ability to maintain customer satisfaction and generate positive client relationships
Efficiently manage time
Proficient to include Word, Excel and Outlook
Professional appearance and demeanor
Physical requirements:
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Primarily sedentary work performed in an office environment
Ability to sit for extended periods of time while working at a computer
Frequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipment
Ability to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in person
Visual acuity sufficient to read computer screens, printed documents, and financial data
Occasional standing, walking, bending, or reaching
Ability to lift and carry up to 10–15 pounds occasionally (e.g., files, office supplies)
Place of Work
On-site
Requisition ID
37584