Seeking a highly motivated Traveler Care Specialist for a fully remote, freelance contract position, who will manage incoming travel inquiries, build trusted relationships with luxury clients, and ensure exceptional customer service while working a 5-day week with rotating weekend shifts. Key Responsibilities Provide exceptional customer service by taking ownership of traveler inquiries through various communication channels Build long-lasting relationships with luxury clients to exceed their expectations and strengthen their confidence in the services offered Ensure high inquiry conversion rates by demonstrating expertise in consultation and product knowledge related to Zicasso's offerings Required Qualifications Minimum 8+ years of experience in the travel industry, focusing on luxury tours or hotels Strong fluency in oral and written English Passionate about travel with extensive international experience Comfortable with technology, including proficiency in Google Workspace A Bachelor's degree or higher is preferred
Traveler Care Specialist in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.