Transportation Director

Job Summary

This is an Operations position responsible for directing the activities associated with Delivery. Responsibilities include but are not limited to strategic overview and implementation of projects, expense and revenue management, compliance with government regulations, management and direction to delivery staff and safety and security of the delivery department.

Responsibilities

• Direct the daily work and safety of Delivery supervisors, routing personnel and other associates.
• Ensure that management staff is effectively managing the day‑to‑day delivery activities, including but not limited to Delivery Associate adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.
• Assure Delivery Associate compliance with local, state and federal regulatory agencies, and ensure that electronic logs are kept current and accurate.
• Direct labor hours, travel, fuel, and consumable supplies within budget, maximizing time and cost efficiencies.
• Prepare work schedules including extra work days and shifts as needed.
• Oversee the proper selection, purchase, and utilization of company assets in support of the Delivery department.
• Coordinate required repairs with appropriate departments as necessary.
• Observe the effectiveness of daily routing activities to ensure all established Key Performance Indicators and sales/customer satisfaction goals are met.
• Prepare budget, profit plans, and capital requests as required.
• Evaluate metrics and adjust activities to meet or exceed performance expectations.
• Suggest efficiency ideas, cost‑reduction measures and assist with the implementation of delivery changes.
• Monitor the utilization of delivery services by reviewing the coordination of back‑haul functions and other routing/scheduling activities to increase profitability.
• Communicate with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery issues.
• Visit customer locations and meet with customers to address issues and assess delivery difficulty.
• Establish the use and updating of productivity and routing software systems.
• Preserve associate relations through regular department or pre‑shift meetings.
• Maintain ongoing interaction.
• Keep open communication channels with associates by answering questions and explaining policies and procedures.
• Monitor associate morale.
• Submit and respond to ideas to improve associate engagement and enablement.
• Interpret, train and consistently enforce company policies and procedures.
• Coordinate efforts with the Safety department to aid in training, conducting associate observations, updating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections.
• Make recommendations for disciplinary action and/or behavior modification where required.
• Execute management functions of staff selection, development, discipline, performance reviews and/or terminations.
• Perform the duties of the supervised associates and perform other related duties as needed.

Qualifications

Education

• Bachelor's degree.

Experience

• 7 years of related experience and/or training, or an equivalent combination of education and experience.

Certificates, Licenses, and Registrations

• Valid Class A Commercial Driver License meeting company standards.
• Completed a Sysco approved defensive driving program.
• HazMat and Doubles Certification.

Professional Skills

• Ability to read, comprehend, write and speak English.
• Read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Write reports, business correspondence, and procedure manuals.
• Effectively present information and respond to questions from managers, clients, customers and the general public.
• Perform calculations of all units of measure, using whole numbers, common fractions, and decimals.
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Demonstrate knowledge of spreadsheet application and Word processing software, and the ability to learn Sysco technology software and programs.
• Excellent computer proficiency.
• Working knowledge of Federal Motor Carrier Safety Regulations.
• Engage and lead team discussions and meetings effectively.
• Apply all relevant policies in a consistent, timely, and objective manner.
• Work with peers and associates from other departments, operating companies and corporate proactively and constructively.
• Follow established procedures and comply with local, state and federal regulations.
• Manage pressures and stress in a deadline‑oriented environment and customer service situations.
• Make independent decisions in support of company policies and procedures on time.

Physical Demands

• Regularly required to talk or hear.
• Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance.
• Occasionally required to stoop, kneel, crouch, or crawl.
• Must occasionally lift and/or move up to 100 pounds, push or pull up to 350 pounds.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The above information indicates the general nature and level of work performed within this classification. It is not comprehensive. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.