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Transitional Specialist

fayetteville, nc • Posted 1 weeks ago
Onsite Full Time Bio & Pharmacology & Health

Join the Village Green Health and Rehabilitation team today.

We are looking for an extraordinary and assertive Transitional Specialist!

Benefits include:

  • Competitive Pay, commensurate with experience
  • Regular Employee Appreciation Events to include refreshments and gifts
  • Fun and supportive work environment that encourages teamwork and collaboration
  • Initial uniforms provided
  • Flexible Work Schedule
  • Career Growth and Training Opportunities
  • Paid Time Off and 8 Paid Holidays
  • New health insurance plans to include a prescription plan, FSA, and HSA plans
  • Dental and Vision insurance
  • 401K with employer match
  • Tuition Reimbursement Programs

Job Summary:

Manage the admissions process for prospective and incoming residents requiring transitional rehabilitation services or long-term care and ensuring the highest level of customer satisfaction.

Duties & Responsibilities

  • Participate in Marketing Village Green Health and Rehabilitation within the hospitals by developing working relationships with discharge planners, physician practices, home health agencies, etc.
  • Proactively reaches out to and responds to inquiries from hospital discharge planners, families, and other referral sources
  • Serve as the initial liaison with residents and families on facility services and issues
  • Interview residents or residents’ representatives to obtain necessary personal and financial data to determine eligibility for admission
  • Conduct tours of the skilled nursing facility/rehab area. Develop presentations and events aimed at community education and awareness on healthcare specialty programs and services. Maintain a model room and update marketing materials for facility social media and various advertisements.
  • Assign accommodations for new admissions related to nursing care needs, resident and residents’ families’ preference, availability of space, and other information.
  • Ensure all admissions paperwork is completed thoroughly, accurately and on a timely basis. Informs prospective residents of their responsibilities, rights, and all benefits.
  • Maintain records of admissions and discharges and compile occupancy census data. Participate in meetings to alert appropriate staff members of projected admissions, room changes, discharges, and appointments/tours.
  • Maintain knowledge of Medicare & Medicaid regulations to ensure services are in compliance with professional boarding standards, state and federal regulatory requirements.
  • Assist family and business office with residents applying for Medicaid.
  • All other duties assigned.

Required Qualifications

  • Bachelor’s Degree in Business and/or healthcare related fieldpreferred but not required.
  • 3-5 years of experience in a related Admissions/Marketing or business development position within or related healthcare settingStronglypreferred
  • Excellent customer service skills, personality and drive!

At SanStone Health & Rehabilitation, we offer employment opportunities in North Carolina that are filled with purpose. We are an organization dedicated to making a difference in our industry and caring passionately for our employees and our residents.

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