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Transition Services Supervisor in Troy

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troy, mi • Posted 1 weeks ago
Onsite Contract Community and Social Service Occupations

Job DescriptionJob Descriptionn

Job Title: Transition Services Supervisor (TSS)

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Location: Oakland County/Detroit Area, MI (In-person and Field-Based)

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Employment Type: Full-Time

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Organization: The New Foster Care (TNFC)

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About The New Foster Care

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The New Foster Care’s (TNFC) is a 501(c)(3) non-profit organization based out of Oakland County. Founded in 2016, TNFC is a faith-based organization committed to making transformative changes within the Michigan foster care system creating a measurable, and meaningful impact in the lives of youth in and aging out of foster care.

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TNFC serves people ages 14-29 through its Bridge Program, a comprehensive transitional support model that centers the person as the driver of their own plan. Participants work with a Program Supervisor, Peer Support Specialist, Personal Wellness Coach, and Attorney to address any issues hindering their progress and develop a strategy for success across six life domains: Education, Employment, Housing, Transportation, Mental & Physical Health, and Community Connection.

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Our work is grounded in relationship-based, trauma-informed, and strengths-focused practice,delivered through an integrated multidisciplinary team.

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Position Summary

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The Transition Services Supervisor (TSS) provides day-to-day leadership, supervision, and professional development for our Transition Navigator team while ensuring high-quality, participant-centered case management.

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In this role, you will coach and mentor staff to align with TNFC’s mission, organizational standards, contractual requirements, and the Transition to Independence (TIP) model. You will also maintain a small caseload (5–10 participants) to stay grounded in direct service, model best practices, and handle complex situations hands-on.

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  • Reports To: Program Director
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  • Collaborates With: Associate Executive Director, Multidisciplinary Team Leaders
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Key Responsibilities

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Leadership & Staff Supervision

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  • Provide day-to-day coaching, supervision, and mentoring to Transition Navigators.
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  • Lead individual supervision and team meetings to review participant progress, service delivery, and documentation.
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  • Oversee caseload distribution to ensure equitable assignments and high-quality care.
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  • Support onboarding, recruitment, interviewing, and ongoing training for new team members.
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  • Foster a collaborative, trauma-informed, accountable, and servant-leader team culture.
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Program Oversight & Service Coordination

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  • Ensure service fidelity to the Transition to Independence (TIP) Model.
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  • Monitor participant progress across all six transition domains.
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  • Maintain a small caseload of 5–10 participants to model participant engagement and best practices.
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  • Provide crisis intervention guidance, complex case consultation, and community resource coordination.
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  • Collaborate closely with Peer Support Specialists, Wellness Coaches, Clinical Services, and Legal Advocates.
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Case Management & Compliance

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  • Develop and maintain individualized service plans in alignment with TIP model guidelines.
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  • Conduct participant meetings across community, home, and office settings.
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  • Review staff documentation for quality assurance, timeliness, and HIPAA/contractual compliance.
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  • Support staff with crisis response, risk assessment, and post-incident debriefing.
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Community & Leadership

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  • Build strong partnerships with Metro Detroit child welfare agencies, referral partners, and community resources.
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  • Participate in program development, leadership meetings, and quality improvement initiatives.
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Qualifications & Requirements

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Minimum Qualifications:

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  • Education: Bachelor’s degree in Social Work (BSW), Psychology, Human Services, or a related field.
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  • Experience: Minimum 3 years working with youth/emerging adults in foster care, child welfare, juvenile justice, or behavioral health.
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  • Leadership: Minimum 3 to 5 years of progressive supervisory experience managing human service or case management teams.
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Qualifications:

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  • Master’s degree in Social Work (MSW), Counseling, or related field.
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  • Active Michigan Social Work License (LLBSW, LBSW, LLMSW, or LMSW).
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  • Familiarity with the Transition to Independence (TIP) Model.
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  • Background in trauma-informed, strengths-based programming.
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Additional Requirements:

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  • Valid, unrestricted driver’s license, reliable personal vehicle, active registration, and auto insurance (suitable for participant transport).
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  • Adherence to the NASW Code of Ethics and TNFC Code of Conduct.
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  • Flexibility to work occasional evenings/weekends and travel throughout Metro Detroit.
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nCompany Descriptionn

The New Foster Care non-profit organization based out of Oakland County, launched in 2016. Our focus is to 1) assist people with experience in foster care to positively change the trajectory of their lives; and 2) positively impact the foster care system that serves them by advocating for innovative programming and policy and legislative reform.

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The New Foster Care envisions a future where every person with experience in foster care can transition into adulthood equipped with the skills needed to lead a meaningful life. The Bridge Program helps youth by creating a vision for the future, and empowers them on their journey to independence.

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Participants work with a Transition Navigator, Peer Support Specialist, Personal Wellness Coach, and Attorney to address any issues hindering their progress and develop a strategy for success along 6 life domains:
Education, Employment, Housing, Transportation, Mental & Physical Health, and Community Connection.

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Company DescriptionThe New Foster Care non-profit organization based out of Oakland County, launched in 2016. Our focus is to 1) assist people with experience in foster care to positively change the trajectory of their lives; and 2) positively impact the foster care system that serves them by advocating for innovative programming and policy and legislative reform. rnrnThe New Foster Care envisions a future where every person with experience in foster care can transition into adulthood equipped with the skills needed to lead a meaningful life. The Bridge Program helps youth by creating a vision for the future, and empowers them on their journey to independence. rnrnParticipants work with a Transition Navigator, Peer Support Specialist, Personal Wellness Coach, and Attorney to address any issues hindering their progress and develop a strategy for success along 6 life domains: rnEducation, Employment, Housing, Transportation, Mental & Physical Health, and Community Connection.

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