Transcription Project Manager

Managing transcription projects in a full-time remote capacity, the Transcription Project Manager will coordinate job assignments, communicate with clients and transcribers, and ensure timely delivery of transcripts while maintaining quality standards. Key responsibilities Receive and review audio files, assigning transcription tasks to resources and vendors Communicate regularly with clients and transcribers regarding project statuses and requests Monitor and maintain job records, ensuring deadlines are met and quality checks are performed Required qualifications Bachelor's degree or a minimum of three years' experience in an office or customer-service setting Preferred transcription experience Proficiency in Microsoft Office products Strong analytical and problem-solving skills Ability to work in a professional and confidential environment