Transaction Management Ops Analyst - BPRO Financial Transaction Review

Bank Of America Job OpportunityAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts.

Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.Transaction Processing ResponsibilitiesProcess branch-initiated requests related to retail and retirement distribution and disbursement transactions for the WM Advisory client base.Performs a risk-based review of account documentation and/or activity to ensure transaction requests are in line with established guidelines, regulatory requirements and operational proceduresResearch and resolve moderately complex transaction requests by engaging support partners to ensure operational efficiency and quality client serviceReview and approve complex transaction requests involving legal and special distributions as it relates to Non-Residential Aliens and US Clients living abroad, and GWIM legacy Internation clientsResponds to client inquiries related to high priority, complex requests requiring immediate attentionUnderstands the process flow from end to end including the reasons for each step, the process controls, the risks within the process and the upstream/downstream impacts of their work based on an understanding of how the work impacts other operational units.Required QualificationsMinimum of 2 years of experience executing operational processes following established procedures, service levels, and control requirementsMinimum of 1 year of experience using multiple systems and applications to complete operational tasks accurately and efficientlyExperience reviewing operational transactions, financial activity, or client documentation for accuracy, completeness, and compliance with established requirementsExperience managing high-volume workflows and consistently meeting established service level expectationsSkillsAttention to DetailCustomer and Client FocusOral CommunicationsPrioritizationProblem SolvingAccount ManagementAnalytical ThinkingCoachingWritten CommunicationsMentoringResearchResult OrientationNumerical ReasoningShift: 1st shift (United States of America)Hours Per Week: 40Pay Transparency detailsUS - NJ - Pennington - 1400 American Blvd - Hopewell Bldg 4 (NJ2140) Pay and benefits information Pay range $25.00 - $36.92 hourly pay, offers to be determined based on experience, education and skill set. Predictable pay This role is compensated with a base salary and is not incentive eligible.

Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.