Training Officer

Job Opportunity At Westamerica BankWestamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.Weekly Working Hours: 40Job SummaryUnder general managerial guidance: Implements, administers, instructs and facilitates external training for employees.Essential FunctionsConducts established training program.Prepares and maintains training materials and course outlines.Evaluates and edits existing materials.Identifies "subject matter experts" and use of outside materials for various classes.Ensures compliance related content is sufficient.Completes assigned compliance-related training.Marginal FunctionsPerforms other job-related duties as required.Minimum Knowledge, Prior Work Experience, And Skills Needed To Perform Job FunctionsPrior work experience in a financial institution where individual has gained a solid working knowledge of application of operational policies as applied to business and consumer products and services.

Previous teaching / presentation experience is helpful. Incumbent must also possess working knowledge of various types of audio-visual equipment and PC. Excellent presentation, communication, interpersonal, organizational and planning skills are required.Physical DemandsStanding a great deal.

Moving furniture and/or equipment in classroom and possibly when coordinating meetings. Lifting and moving boxes of materials. Conducted training in various locations as required.Mental DemandsMust effectively communicate (verbally and in writing) to adult audiences with varied backgrounds and skill levels.

Prioritize multiple tasks and meet various demands within tight time constraints while maintaining a positive service-oriented attitude. Applies knowledge of banking regulations to the department's operations and risk mitigating internal controls.Produce a consistent program of instruction.Equipment Used To Perform FunctionsComputer terminal and keyboard, photocopy machine, telephone, fax machine and calculator.Decision MakingDetermine best approach to utilize to handle a disruptive classroom situation.Identify what information shared by employee or observed during instruction should be discussed with the employee's supervisor.Analyze student questions to determine if they have sufficient knowledge of subject to answer the query. If not, follow through with "subject matter expert" and provide employee with the answer.Financial ImpactTraining a responsive and prepared operations staff that ensures the Bank's products and customer service goals are met.EOE