Develop talent and maintain service standards in a technology-driven travel environment. Combine training delivery, performance monitoring, coaching, and operational support. Key Responsibilities: Facilitate new-hire and upskilling programs and adapt training materials. Monitor quality indicators, coach low performers, and resolve complex customer issues. Requirements: At least 1 year of training experience in a high-volume call center or similar. Proficiency with Zoom, Google Workspace, LMS, and project management tools. Partner Company The company operates in a fast-paced, technology-driven travel environment, focusing on customer experience and modern travel technology. Its culture emphasizes employee development, high service standards, and adaptability, with remote work opportunities. #J-18808-Ljbffr
Training Coordinator (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.