Overview
We’re looking for a technical Trade Support Engineer to provide front-office support for a high-pressure trading environment. This role bridges the gap between traders and engineers, ensuring smooth operation of proprietary trading systems, market data feeds, and connectivity tools.
Responsibilities
- Provide production support, troubleshoot trading systems, market data feeds, and connectivity issues.
- Communicate directly with traders, engineers, and external partners (exchanges, clearing firms) to resolve technical problems.
- Develop and maintain automation scripts using Python and Bash.
- Query and analyze data using SQL for troubleshooting and reporting.
- Collaborate across teams (traders, DBAs, developers, QA, infrastructure) to maintain system health in a 24x7 environment.
- Create and update documentation for processes, troubleshooting, and system architecture.
Required Skills
- 3+ years in financial services or trading support roles (preferred)
- Bachelor’s degree in STEM or related field
- Strong Python and Bash scripting experience
- SQL proficiency for querying, reporting, and troubleshooting
- Comfortable using Linux/Unix command line environments
- Familiarity with version control systems (Git/GitHub)
- Experience supporting proprietary trading systems or similar high-pressure technical environments (preferred)
- Strong communication skills and a service-oriented mindset
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Information Technology and Other
Industries
- Capital Markets and Investment Management