Tow Driver

Hansen Towing and Recovery is a growing company in the Grand Rapids area that will provide on the job training and give you an opportunity to advance in responsibility and income as we grow the company. We seek employees that are highly motivated, respectful, and show integrity. Our company guidelines include best in practice DOT vehicle restraints, frequent communication to customers, detailed documentation, and preventive methods for loading and unloading of vehicles. We are contracted with several motor clubs and have an expanding list of private and commercial local customers.  

Pay: $16 to $23 per hour based on years of tow experience and whether or not you have a CDL-A license. Earn higher amounts per week if commission is higher than base.

Benefits: Medical/vision/dental insurance after 90 days and vacation paid based on time with the company.

Major Duties and Responsibilities:

• Provide service and assistance in the field to customers in a professional, respectful, and timely manner during afternoon and evening hours.
• Practice safety guidelines for vehicle traffic management, and safe loading/unloading of vehicles.
• Monitor and report truck and equipment maintenance status/requirements daily.
• Maintain personal appearance and uniforms in compliance with company standards.
• Perform truck and equipment cleaning, and delivery of trucks for maintenance/repair.
• Submit weekly impound release invoices, detailed receipts, and driving history charts.
• Provide consistent on-time attendance to support tow calls while on duty.
• Maintain excellent driving record.
• Provide on-call towing services for police calls for 2 to 3 nights a week.  

Must Have Job Qualifications:

• Demonstrate respectful customer service attitude and preferably clean driving history.
• Ability to lift safely 75 pounds without assistance.
• Must provide upon hire both a DOT medical test certificate and a Michigan chauffeur's license.
• Must reside within 30 minutes of 1122 Pannell Avenue NW Grand Rapids MI 
• Demonstrate English literacy, writing skills, and basic math ability.
• Possess Iphone or equivalent for tow dispatches and communication.
• Customer communication experience.
• Full time position requires 50 scheduled hours minimum for 5 to 6 days per week. Must be able to work Saturday or Sunday on a rotating basis.

Preferred Qualifications:

• CDL-A certification preferred but not required.
• Towing experience associated with police calls
• Heavy wrecker or medium duty wrecker experience.