Job TitleResponsibilities:Coordinate BAU and project management activities, resources, equipment and informationBreak projects into doable actions and set timeframesLiaise with clients to identify and define requirementsAssign resources to projects/tasks based on skills/availability and assist with schedule managementPrepare contract deliverables including test plans and security assessments.Report project status and maintain updates to the project scheduleServe as a point of contact for internal team and help with process, scheduling and issue resolution.Supporting OpenText Tools OBM, Sitescope, APMSupporting Appdynamics, Splunk Olly, ServiceNow Event ManagementRequirements:10+ years of relevant experience5+ Years Experience with OpenText OBM, APM, Sitescope5+ Years Experience with Appdynamics and ServiceNow Event ManagementProject Management or Technical Lead experience.Strong understanding of ITSM and ITIL.Effective communication skills at all levels, both written and verbal.Strong skills with MS Office tools (Excel, Word, Project, Visio) and SharePoint.Experience analyzing data and data relationships across business areas.Nice-to-haves:Agile or Scrum Master Certification.Certified ServiceNow Administrator or Developer certification.