HNTB in Newark, New Jersey is seeking an experienced professional to contribute to toll services, focusing on technology policy and operational support. Candidates should have expertise in customer service technologies, including CCaaS platforms, and knowledge of generative AI applications in contact centers.
With a bachelor’s degree and significant experience in this field, you will lead planning activities, support technical project delivery, and communicate directly with clients. This role is crucial for improving operational efficiency in toll systems.
#J-18808-LjbffrToll Tech & CCaaS Strategist | AI-Driven in newark at Unknown Company
This position is listed as full time and onsite.