Zoom is seeking a Tier 2 Technical Support engineer to support Premier customers. You will handle complex, non- high-volume issues via email and direct conversations, escalating to Tier 3 when needed.
You will work with enterprise video platforms (Teams/Zoom/Slack) and maintain strong communication while building lasting trust with customers in EST. Hybrid/remote work options may apply.
#J-18808-LjbffrTier 2 Tech Support Engineer – Premier (Remote) in montpelier at Unknown Company
This position is listed as full time and able to be worked remotely.