Provide omni-channel technical support via phone, live chat, and web ticketing. Troubleshoot and root cause issues while escalating unresolved cases. Qualifications: Minimum 2 years customer support and technical troubleshooting experience. Familiarity with Zendesk/CRM and strong communication skills. Medical, dental, vision, 401K match, HSA, and PTO. Disability, life insurance, EAP, and continuing education funds. DrFirst DrFirst is a rapidly growing Healthcare IT company that enhances prescription safety and efficiency, serving over 300,000 healthcare professionals and 67,000 pharmacies. It offers a collaborative environment backed by leading investors to tackle complex healthcare challenges. #J-18808-Ljbffr
Tier 1 Technical Support (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.