- Understand and address healthcare practitioners' needs in a specific therapeutic area.
- Improve patient outcomes and represent Genentech products with integrity.
- Optimize the business within the ecosystem, leveraging resources to provide healthcare providers with information about Genentech products.
- Collect insights and trends to support the national strategy at a local level.
- Serve as primary point of contact for customers in the therapeutic area, addressing their needs and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care.
- Lead end-to-end experience for assigned customers/accounts, driving clinical and non-clinical decision making at the point of care and providing education on topics ranging from clinical to non-clinical aspects.
- Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery network focused, and therapeutic area specific accounts.
- Represent Genentech products ethically and professionally, following guidelines and using approved materials.
- Ensure product access and provide education on product information, appropriate use, as well as on patient assistance and reimbursement resources, triaging to appropriate experts when needed.
Requirements
- Business, scientific or clinical degree, Bachelor’s degree level at minimum
- Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required
- 6 or more years of experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
- Demonstrated ability to coach, train, and mentor peers or others to help them meet and exceed their goals, targets, and responsibilities.
- Ophthalmology Experience is Preferred
- Account Management Experience
- Ability to flex and learn new disease states
- Consistently achieved financial and quantitative targets, as well as qualitative goals.
- Proficient in addressing operational issues related to the delivery of healthcare products, including reimbursement and supply, while ensuring compliance with external laws, codes, and company policies in the healthcare industry.
Core Competencies
Demonstrates expertise in account management and sales within the healthcare ecosystem, with a focus on improving patient outcomes and providing education on Genentech products. Proven ability to coach and mentor peers while achieving financial and qualitative targets in a complex healthcare environment.
Highest-signal resume keywords
- Account Management Experience
- Sales Experience With Healthcare Practitioners
- Cross-Functional Industry Experience
- Ophthalmology Experience
- Coaching And Mentoring Skills
ATS Optimization Keywords
Hard Skills
- Business Degree
- Scientific Degree
- Clinical Degree
- Sales Strategy Development
- Operational Issue Resolution
- Reimbursement Knowledge
- Patient Assistance Knowledge
- Data AnalysisFinancial Target Achievement
- Quantitative Target Achievement
Soft Skills
- Communication Skills
- Problem-Solving Skills
- Flexibility
- Team Collaboration
- Mentoring Skills
Industry Keywords
- Healthcare Ecosystem
- Pharmaceutical Industry
- Biotechnology Industry
- Clinical Decision Making
- Therapeutic Area Strategies
- Healthcare Providers
- Patient Outcomes
- Compliance
- Ethical Representation
- Complex Healthcare Systems